Frequently Asked Questions
Everything you need to know about your BoxoUSA order
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental USA. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the most accurate fit.
Do you ship internationally?
Yes, BoxoUSA currently ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my BoxoUSA apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low. Specific care instructions are also printed on the internal label of every item.